Company Description
Help students take the next step in their education journey
At Acknowledge Education, every student journey starts with a great admissions experience.
We are looking for two Admissions Officers to join our Admissions team at our Bourke Street Campus in Melbourne CBD. These are fantastic opportunities for organised, detail-focused people who enjoy working with students, managing applications and being part of a busy, collaborative education environment.
Job Description
The Opportunity
Reporting to the Admissions Manager, you'll be part of a collaborative Admissions team responsible for helping applications progress accurately and efficiently from initial assessment through to enrolment.
You'll assess applications against admission requirements, prepare and issue relevant documentation and work closely with students, education agents and teams across Acknowledge Education.
This is a role where accuracy matters, but so does the experience you create along the way. You'll need to be comfortable balancing multiple priorities, responding to enquiries and working within established policies and regulatory requirements.
What you'll be doing
Assess student applications against entry and admissions requirements
Prepare and issue Letters of Offer
Assess Genuine Student Requirement (GSR) applications in line with AE policies and procedures
Issue Confirmations of Enrolment (CoEs) in accordance with ESOS requirements
Provide clear and timely information to prospective and current students
Respond to enquiries via phone, email and in person




Work closely with education agents and other external stakeholders
Maintain accurate student information and records while respecting privacy and confidentiality
Collaborate with Student Services, Student Recruitment, Marketing, academic teams and other areas across AE
Support broader campus initiatives, events and activities that contribute to a positive student experience
Qualifications
About You
You'll enjoy this role if you're someone who likes keeping things moving, takes pride in getting the details right and genuinely enjoys helping people navigate processes that may be unfamiliar to them.
You'll ideally bring:
Previous experience in admissions, student administration or a similar role
Experience assessing student applications against entry or admissions requirements
Knowledge of the Australian international education environment
An understanding of relevant regulatory requirements, including ESOS and the National Code
Experience using student management, admissions or CRM systems
Strong administration skills and excellent attention to detail
Confident written and verbal communication skills
The ability to manage competing priorities,



deadlines and a high-volume workload.
What will help you thrive
More than anything, we're looking for people who are student-focused, organised and collaborative.
You will be someone who can apply policies and admissions criteria consistently while still providing a supportive experience for students and stakeholders. You'll be proactive, adaptable and comfortable working in a fast-paced environment where priorities can change and deadlines matter.
Additional Information
Why join Acknowledge Education?
This is an chance to join a diverse education organisation where your work has a direct impact on the student journey.
You'll have the opportunity to:
Join an established and collaborative Admissions team
Work with students from diverse backgrounds and cultures
Build your experience within Australia's education sector
Work closely with teams across Admissions, Student Services, Recruitment, Marketing and Academics
Be part of the wider UP Education Group
Work from our conveniently located Bourke Street Campus in Melbourne CBD
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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📌 Admissions Officer (Melbourne)
🏢 UP Education
📍 Melbourne