Job Description
Macquarie Group, in Australia, seeks a Client Service Consultant to be the friendly first contact for clients through live chat and phone for retail banking support.
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You will ask insightful questions, provide effective solutions, escalate issues when needed, and help improve guides and processes. The role offers hybrid and adaptable work arrangements with a strong focus on customer service excellence.
📌 Client Success Advisor - Live Chat Finance (Melbourne)
🏢 Macquarie Group
📍 Melbourne
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