Job Description
OPERATIONS VENUE/RETAIL MANAGER - ITINERANT SPIRITS
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This could be one of the best hospitality jobs in Australia.
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Three years ago, we took Ballarat's extraordinary **** Goods Shed and built something inside it that simply didn't exist.
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A major distillery. A beautiful 130-seat bar and dining room. A serious events space. Production on a scale rarely seen in an independent Australian distillery. All under one enormous heritage roof.
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Itinerant has moved quickly.
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We're nationally distributed. Poured in some of the country's best venues. International business is underway. Awards are landing. Whiskey is coming.
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But our home has another gear in it.
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We're looking for the operator who can find it.
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Someone with the instinct to know what a great room needs before anyone asks. Someone who can build a formidable team, create a culture people want to be part of, turn a quiet night into a reason to go out — and understand exactly what's happening in the P&L; while doing it.
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Someone with ideas, and the ability to execute them.
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We don't care whether you're in Ballarat.
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You could be running a bar in Melbourne, a restaurant in Sydney, a hotel O/S or working a floor thinking you could do the whole thing better.
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Maybe you can.
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THE JOB
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This is a hands-on role with real responsibility for the performance of the venue.
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You'll be responsible for:
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Owning the venue P&L; and delivering profitable growth
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Driving revenue, covers and average spend
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Building, leading and retaining an exceptional hospitality team
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Rostering intelligently and managing labour to target
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Leading the floor and setting the standard for service
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Developing the food, drink and overall venue experience
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Growing functions, events and private bookings
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Creating programming and activations that give people a reason to come
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Driving tastings, retail and bottle sales through the venue
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Managing COGS, stock, purchasing, cash and operational controls
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Recruiting, training and developing the team
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Reporting clearly on performance - what worked, what didn't and what happens next
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You won't be expected to do everything yourself.
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You will be expected to make sure everything gets done.
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WHO WE'RE LOOKING FOR
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You might already run a outstanding venue. Or you might be the exceptional number two who's ready for the keys.
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Either way, you'll need serious hospitality experience, commercial instinct, high standards and an understanding that a great venue is equal parts people, atmosphere and numbers.
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We want someone who notices things. Fixes things. Creates things. Builds people around them. And gets genuine satisfaction from seeing a room full and a business performing.
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THE OFFER
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This is a full-time role based in Ballarat.
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We'll pay above market for the right person, with serious performance upside for the person who delivers.
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You'll have genuine authority to build your team, improve the operation and shape where the venue goes next.
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For an exceptional candidate coming from further afield, we're also open to discussing relocation support.
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We'll expect a lot.
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We'll give you a lot of room.
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We're not looking for another manager.
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We're looking for the person we'll talk about in five years as one of the best decisions we made.