Drive Your Career Forward with Shannons - Join Australia's Leading Team of Motoring EnthusiastsPart-Time | Eagle Farm, Brisbane | Hybrid working availableJoin Shannons, recently recognised as Insurer of the Year, and turn your passion for motoring into a full-time career where your interests genuinely matter.Based in Eagle Farm, Brisbane, you'll spend your day speaking with fellow enthusiasts about cars, bikes, builds and restorations, helping them protect what they love most.What makes this role different?
Insurer of the Year - join an award-winning, specialist motoring insurerPart-time roles - 2 shift options available - 30 hours and 22.5 hours (see shift options below)Hybrid working model - ***** office and home after trainingStart date: Wednesday 7th OctoberSalary: $72,800 including 12% superTraining Provided: 7 weeks full-time training to set you up for successWhat you'll doAt Shannons, we don't just insure vehicles.
We live and breathe them.From classic Holdens to modern performance cars, our customers are passionate about their vehicles.
You'll be part of a team that understands that connection.In this role you will:Speak with fellow enthusiasts and provide expert insurance guidanceHelp customers arrange new cover or update existing policiesBuild genuine connections through shared interests and vehicle knowledgeNavigate multiple systems to provide accurate and productive supportDeliver exceptional customer experiences while meeting performance targetsComplete a comprehensive 7-week full-time training programWhat you'll bringGenuine passion for cars, motorcycles or motoring cultureStrong customer service experienceClear and confident communication skillsAbility to simplify information for customersConfidence using technology and multiple systemsPositive, team-focused attitude and willingness to learnCommitment to the Tuesday to Saturday rosterA suitable home office setup, or willingness to create oneShift & Training InformationWe are currently recruiting for 2 part-time shift options:Option 1: Saturday,



Monday, Tuesday, Friday - 30 hours per week - start window between 8am-10amOption 2: Monday, Wednesday, Thursday - 22.5 hours per week - start window between 9am-11amYou will complete 7 weeks of full-time onsite training at our Eagle Farm office before moving into hybrid working arrangements.
'Start window' means your rostered start time may vary within the listed hours.
You must be able to fully commit to the shift option selected.What You'll EnjoyCompetitive salary: $72,800 including 12% superAccess our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition.
Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.Opportunity to receive performance-based Incentives and Suncorp shares for eligible employeesHybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annuallyPaid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employeesFree wellbeing coaching, a dedicated Employee Council, and confidential EAP accessDiscounts at 900+ retailers, Fitness Passport, and reduced super feesPaid volunteer leave, donation matching, and unlimited emergency response leaveDiversity is celebrated through employee resource groups and inclusive policies for all familiesAbout ShannonsShannons is Australia's leading insurer for motoring enthusiasts and supports more than 1,200 motoring events across the country every year.
As part of the Suncorp Group, you'll join a trusted organisation with a brand that genuinely understands and celebrates automotive passion.
If you're the person friends come to for car advice, spend your weekends at car shows, or simply love talking all things motoring, we'd love to hear from you.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
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📌 Customer Service Specialist (Shannons) (Brisbane)
🏢 Suncorp
📍 Brisbane