Business Support Officer Location:Melbourne CBDEmployment Type: Full-time, 12 WeekContractJoin a fast-paced team supporting a government-funded assistance program, delivering high-quality administrative and customer service support to applicants and stakeholders.
This role combines application processing, data entry, payment administration, and phone-based customer support.Key ResponsibilitiesAssess and process applications against program guidelines and eligibility criteria.Verify customer, travel, accommodation, and payment information.Maintain accurate records, case notes, and system updates.Respond to customer enquiries via phone and email.Resolve routine issues and elevate complex matters as required.Ensure compliance with privacy, security, and recordkeeping requirements.Contribute to continuous improvement and service excellence initiatives.About YouStrong customer service and communication skills.Excellent attention to detail and data accuracy.Experience processing applications, claims, payments,



or similar administrative work.Ability to manage competing priorities in a high-volume environment.Comfortable using multiple systems, databases, and Microsoft Office applications.Experience in government, healthcare, grants, concessions, or payment processing environments is highly regarded.About the Role$***** (inclusive of casual loading)x30 positions12 weeks commencing Wednesday 23rd SeptemberPolice Check required within last 6 monthsOn-site then chance to WFH once settledAt Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.
We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at diversity-and-inclusion.
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📌 Business Support Officer (Melbourne)
🏢 Chandler Macleod Group
📍 Melbourne