We are seeking a Part-Time Senior Customer Service Assistant to join our Yarra Valley team.
As a vital member of our team, you will play a key role in delivering outstanding customer experiences and supporting the daily operations of our store.Key responsibilitiesStock management control, ensuring the accuracy of records and stock integrityGreet and assist customers in a friendly and professional manner, both in person and over the phoneProvide product information, recommendations, and assistance with purchases to meet customer needsProcess transactions accurately using our point-of-sale systemMaintain a clean and organized store environment, including shelving, displays, and merchandise presentationHandle customer inquiries, concerns, and returns promptly and efficientlyCollaborate with team members to achieve store targets and goals and contribute to a positive and supportive team cultureAbout youPrevious stock management and retail customer experienceStrong communication and interpersonal skills,
with a customer-focused attitudeAbility to work effectively in a fast-paced setting, both independently and as part of a teamBasic computer skills and experience with point-of-sale systems is an advantageKnowledge of Equestrian products and the industry is essentialAbout usAt EQ Saddlery, we are passionate about providing top-quality equestrian products and exceptional customer service.
With a focus on equine well-being and rider satisfaction, we strive to exceed our customers' expectations at every opportunity.
With stores currently located in the Yarra Valley, Geelong, Pakenham, Canberra, Braemar, Kilmore, Hunter Valley and Adelaide Hills as well as a growing online saddlery business.Opportunity for career development across our groupGenerous staff discount on leading equestrian brands
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