At Flick Anticimex, we're looking for an organised and proactive Branch Administrator to support the day-to-day operations of our Port Macquarie branch.This is a varied role where no two days are the same.
You'll work closely with the Branch Manager and wider team to ensure the branch runs smoothly, customers receive exceptional service, and key administrative processes are completed accurately and on time.Branch AdministratorPort Macquarie, NSWWhat you'll be doingSupporting the day-to-day administration of the branchAssisting with customer enquiries and resolving escalationsProcessing customer credits and account adjustmentsManaging branch compliance and administrative recordsOrganising toolbox meetings and tracking actionsSupporting service reporting and branch documentationAssisting with accounts administration tasksShadowing and supporting scheduling activities as requiredWorking closely with technicians,
customer service teams and branch leadershipWhat we're looking forPrevious experience in an administration, office support or operations administration roleStrong customer service and problem-solving skillsComfortable dealing with customer enquiries and complaints professionallyExcellent organisational and time management skillsHigh attention to detail and accuracyConfident using Microsoft Office and business systemsAbility to multitask and prioritise in a rapid-paced environmentA positive and proactive attitudeWhy join Flick?
Stable, full-time position with an industry leaderSupportive branch team and leadershipVariety in your day with exposure to multiple areas of the businessOpportunity to develop scheduling and operational skillsCareer progression opportunities within a national organisation
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