At Safe Financial, we've been helping Australians for over 25 years with fair and responsible financial solutions.We take pride in being an organisation where customer fairness, compliance, and integrity come first.Our values are to be Passionate, Efficient and Transparent in all that we do.
We are now looking for a current team member to join us and embrace these values.Loan Processing OfficerThis is a fantastic opportunity for someone who enjoys analytical work and problem-solving while ensuring customers receive great service and support with every call.You will be based at our modern office in Southport and there is no night time or weekend work required.Key ResponsibilitiesCommunicate with clients via phone, email and sms in relation to their loan applicationAnalyse bank statements and supporting documentsQuery clients in relation to their application, needs and objectivesMaintain a professional, calm and customer-focused approach alwaysAbout YouYou're proactive,
professional, and understand the importance of fairness and clear communication in financial services.To be successful, you'll:Have a strong phone manner — confident, friendly, professional and appropriately assertiveBe good with numbers (above average analytical and mathematical skills)Be able to multitask and work efficiently in a high-volume, fast paced environmentStay calm under pressure and comfortable handling difficult customer conversationsHave strong attention to detailBe a team player with a strong work ethic and reliabilityBe careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
If you see something suspicious, report this job ad .
#J-*****-Ljbffr