Join a supportive team in a stable, well-established Australian businessTake ownership of a rapid-paced, varied role where you can make an impactEnjoy long-term career growth with training, development and job securityAbout G. JamesG.James Glass and Aluminium is Australia's leading integrated glass and aluminium manufacturer and contractor.
As a privately-owned family company employing over 1,800 people nationwide, we have built a reputation for quality, stability and investing in our people.Our Adelaide (Edinburgh) Windows & Doors branch provides sales, fabrication, dispatch and installation of aluminium windows and doors to the residential and commercial construction markets.
We are seeking a highly organised and proactive Installation & Dispatch Coordinator to join our team and play a key role in ensuring products and services are delivered safely, efficiently and on time.The RoleReporting to the Operations Team, this varied role is responsible for coordinating both installation activities and product dispatch to ensure seamless delivery from factory to site.
Approximately 50% of the role focuses on coordinating product deliveries and pickups, with the remaining 50% dedicated to scheduling installation and service activities.
Working closely with subcontract installers and an in-house service technician, you will ensure customer requirements are met safely, efficiently and on time.Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian StandardsCoordinate all product pickups,



deliveries and transport requirements to meet customer deadlinesLiaise closely with customers, production, sales and factory teams to ensure installations and deliveries are completed as scheduledMaintain and update installation and dispatch schedules in line with operational priorities and customer requirementsProcess picking, shipping and dispatch documentation accurately and efficientlyCommunicate proactively with customers to manage expectations regarding installation and delivery timeframesMonitor workflow and factory capacity to support efficient scheduling and resource allocationSupport quality, safety and compliance outcomes, including Chain of Responsibility, load restraint and workplace health and safety requirementsAssist in minimising rework, delivery issues and installation delays while driving positive customer outcomesAbout YouExperience in a coordination, dispatch, logistics, scheduling or administration role, preferably within manufacturing,



construction or a related industryStrong organisational and time management skills with the ability to effectively manage competing prioritiesExcellent attention to detail and a commitment to accuracyStrong customer service skills and the ability to build positive working relationshipsExperience coordinating installation, service or field-based teams will be highly regardedExperience within the windows and doors, building products or construction industry will be advantageousConfident computer skills, including Microsoft Office and the ability to learn new systems quicklyExcellent written and verbal communication skillsKnowledge of logistics, dispatch operations, Chain of Responsibility, load restraint requirements and workplace health and safety principles will be highly regardedA proactive and solutions-focused approach with the ability to take ownership of your roleThe ability to remain calm and professional in a fast-paced environmentThe BenefitsPermanent full-time position based in Edinburgh, AdelaideCompetitive salary aligned with skills and experienceFull training provided in G.James systems and productsExcellent employment conditions and strong job securityCareer development opportunities across the G.James GroupHealth insurance discount with BUPA and access to TELUS Health EAPFree on-site parkingBe part of a respected Australian family business with a long history of employee loyalty and career progressionPlease note:Employment is subject to a pre-employment medical assessment, including drug and alcohol screening.G.
James is an equal opportunity employer.For more information, visit 109 years in ****!
While we recognise the value recruitment agencies bring, we are not accepting agency submissions at this time.
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📌 Dispatch & Installation Coordinator (Adelaide)
🏢 G.James
📍 Adelaide