Job Description

Job Description /n

EARN: $70,000 - $80,000 + Super + Bonuses | Based On Experience

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Lead Two Busy Perth Airport Retail Sites For An Iconic Australian Retailer

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Generous Staff Discounts | Focus on Growth & Development | Start Now!

About The Company /n

This long-standing Australian business began in Victoria in the late 1950s and has built a reputation for delivering premium treats and exceptional service. With a focus on sensory experiences, in-store theatre, and genuine customer connection, the brand is committed to creating joyful moments through indulgence.

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The company's mission is to provide the most memorable and delightful retail experience to travelling customers. It fosters a warm, supportive, and energetic team culture, ideal for individuals passionate about retail, quality, and customer service.

About The Opportunity /n

The primary purpose of this position is to manage two key airport locations - the T4 Virgin Domestic store and the T1 Qantas kiosk - ensuring the highest standards in customer service, sales, compliance, and operational efficiency.

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Reporting directly to the Store Support Manager , some of your key responsibilities will include:

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- Overseeing rostering, onboarding, and staff development

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- Leading and motivating a team of 5-7 staff across both sites

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- Managing stock levels, merchandising, and store presentation

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- Driving sales performance through promotions and exceptional service

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- Ensuring compliance with airport safety, security, and operational protocols

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About You /n

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- Confidence in rostering, coaching, and developing teams

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- 3+ years' experience in retail or hospitality leadership roles

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- Full Australian working rights and ability to obtain an ASIC card

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- Strong understanding of POS systems, stock control, and cash handling

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- Flexibility to work varied hours including early mornings, weekends, and public holidays

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What's In It For You? /n

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- Free Product Training , Make Selling A Breeze

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- Excellent Opportunity For Career Progression

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- Work With A Fun, Engaged, And Supportive Team

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- Generous Staff Discounts On Premium Products

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- Supportive Company Culture Focused On Growth And Training

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- Work For An Iconic Australian Brand With A Robust Retail Presence

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- Unique Location At Perth Airport With High Foot Traffic And Variety

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- Be Part Of A Customer-First Team Delivering Memorable Experiences

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📌 Store Manager (Launceston)
🏢 Sercanto
📍 Launceston