Job Description

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Want a role where no two days are the same? Love working with people and being part of a team?

Vacancy Details /n

Position: Duty Manager

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Job Type: Casual

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Tenure: Permanent

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Location: St Arnaud

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Package: $42.12per hour (Including 25% casual loading) plus superannuation

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Applications Close: Sunday 4 October 2026

About the opportunity /n

Northern Grampians Shire Council is looking for a Leisure Assistant (Duty Manager) to join our team and help deliver a safe, welcoming and enjoyable experience for our community.

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As Duty Manager, you'll play an important role in the day-to-day operation of our aquatic facilities, ensuring our patrons are safe, our facilities are well presented and our customers receive great service.

About the role /n

What you'll be doing:

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- Supervising patrons and user groups to ensure water safety and compliance with pool procedures and industry standards.

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- Taking responsibility for the facility as Duty Manager, including responding to incidents, managing customer concerns and supporting staff.

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- Conducting regular pool deck safety checks and monitoring water play equipment and the water slide.

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- Maintaining high standards of cleanliness, hygiene and presentation across the facility.

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- Responding to and accurately recording accidents, incidents and customer complaints.

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- Providing friendly and knowledgeable customer service and assisting patrons with enquiries.

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- Processing pool entries and kiosk sales, including cash handling and receipting.

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- Undertaking water testing and assisting with the maintenance of aquatic facilities and equipment.

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- Supporting Learn to Swim programs, sporting events and recreational activities.

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- Promoting the use of our facilities and helping create a positive experience for everyone who visits.

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About you /n

We're looking for someone who is safety-focused, customer-minded and confident taking responsibility in a busy aquatic environment.

You will bring /n

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- Current Pool Lifeguard qualification

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- Current Level 2 First Aid certification

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- Current Australian Resuscitation Council (ARC) recognised resuscitation certification

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- Pool Operators Course or equivalent

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- Sound knowledge of pool supervision, water safety, water education, first aid, resuscitation and rescue techniques

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- An understanding of public safety requirements, relevant legislation, codes of practice and health and safety regulations relating to aquatic facilities

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- Knowledge and proficiency in water treatment

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- Excellent communication and interpersonal skills

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- A strong commitment to delivering high-quality customer service

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- The ability to implement and maintain high standards of supervision and safety

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- The confidence to make decisions, respond to incidents and take responsibility as Duty Manager

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To be successful in this role, you will demonstrate /n

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- Relevant qualifications and certifications as outlined above.

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- Sound knowledge of pool supervision, water safety, water education, first aid, resuscitation, rescue techniques and public safety requirements.

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- The ability to maintain and implement the highest standards of supervision and safety.

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- A genuine commitment to providing quality customer service.

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- Excellent communication skills and the ability to work effectively with patrons, user groups and team members.

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About Northern Grampians Shire Council /n

Northern Grampians Shire Council has a diverse employment base, across 14 worksites in the Grampians Region of Victoria. We offer flexible work arrangements,



providing access to relevant training and professional development opportunities with a variety of employee benefits.
We promote innovation, responsiveness, respectfulness and continuous improvement as our core values. Being a smaller organisation, we can provide you with opportunities to act in leadership roles, transition between teams and participate in a range of collaborative projects with other team members or the wider community.

We provide a supportive and flexible environment that values the balance between work and our employees' personal lives.

Why join us? /n

In addition to the picturesque landscapes at our backdoor, there are many other benefits to working for our innovative and vibrant Northern Grampians Shire Council. These include:

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- Fortnightly RDO : Enjoy a well-deserved break and rejuvenate.

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- Great Team Workplace : A safe, respectful and supportive environment to enable you to thrive. You will work with like-minded, passionate individuals who love what they do.

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- Professional Growth: We nurture talent and provide opportunities to flourish.

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- Flexible Work Arrangements: To support your work life balance.

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- Salary Packaging Options: Including remote area housing allowances and novated lease vehicles

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- Access to Paid Leave : including purchased leave, paid parental leave, gender affirmation leave and to respond to family violence matters

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- Employee Assistance Program: Your well-being matters - we've got you covered.

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- Biodiversity: Explore our Council region's varied flora and fauna

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Promote Inclusion /n

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- cultural safety for Aboriginal children by working in partnership with Aboriginal peoples and Aboriginal community controlled organisations

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- cultural safety for children from culturally and/or linguistically diverse backgrounds

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- establishing a safe environment for children with a disability

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Applications close 5pm Sunday 4th October 2026

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📌 Duty Manager (Bendigo)
🏢 Northern Grampians Shire Council
📍 Bendigo