Job Description

About G. James /n

G. James Glass and Aluminium is Australia's leading integrated glass and aluminium manufacturer and contractor. As a privately-owned family company employing over 1,800 people nationwide, we have built a reputation for quality, stability and investing in our people.

Our Adelaide (Edinburgh) Windows & Doors branch provides sales, fabrication, dispatch and installation of aluminium windows and doors to the residential and commercial construction markets. We are seeking a highly organised and proactive Installation & Dispatch Coordinator to join our team and play a key role in ensuring products and services are delivered safely, efficiently and on time.

The Role /n

Reporting to the Operations Team, this varied role is responsible for coordinating both installation activities and product dispatch to ensure seamless delivery from factory to site. Approximately 50% of the role focuses on coordinating product deliveries and pickups, with the remaining 50% dedicated to scheduling installation and service activities.

Working closely with subcontract installers and an in-house service technician, you will ensure customer requirements are met safely, efficiently and on time.

Key Responsibilities Include /n

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- Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards

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- Coordinate all product pickups, deliveries and transport requirements to meet customer deadlines

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- Liaise closely with customers, production, sales and factory teams to ensure installations and deliveries are completed as scheduled

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- Maintain and update installation and dispatch schedules in line with operational priorities and customer requirements

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- Process picking, shipping and dispatch documentation accurately and efficiently

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- Communicate proactively with customers to manage expectations regarding installation and delivery timeframes

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- Monitor workflow and factory capacity to support efficient scheduling and resource allocation

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- Support quality, safety and compliance outcomes, including Chain of Responsibility, load restraint and workplace health and safety requirements

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- Assist in minimising rework, delivery issues and installation delays while driving positive customer outcomes

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About You /n

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- Experience in a coordination, dispatch, logistics, scheduling or administration role, preferably within manufacturing, construction or a related industry

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- Strong organisational and time management skills with the ability to effectively manage competing priorities

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- Excellent attention to detail and a commitment to accuracy

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- Strong customer service skills and the ability to build positive working relationships

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- Experience coordinating installation,



service or field-based teams will be highly regarded

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- Experience within the windows and doors, building products or construction industry will be advantageous

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- Confident computer skills, including Microsoft Office and the ability to learn recent systems quickly

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- Excellent written and verbal communication skills

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- Knowledge of logistics, dispatch operations, Chain of Responsibility, load restraint requirements and workplace health and safety principles will be highly regarded

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- A proactive and solutions-focused approach with the ability to take ownership of your role

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- The ability to remain calm and professional in a fast-paced environment

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The Benefits /n

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- Permanent full-time position based in Edinburgh, Adelaide

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- Competitive salary aligned with skills and experience

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- Full training provided in G. James systems and products

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- Excellent employment conditions and strong job security

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- Career development opportunities across the G. James Group

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- Health insurance discount with BUPA and access to TELUS Health EAP

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- Free on-site parking

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- Be part of a respected Australian family business with a long history of employee loyalty and career progression

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Please note: /n

Employment is subject to a pre-employment medical assessment, including drug and alcohol screening.

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G. James is an equal opportunity employer.

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For more information, visit

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📌 Dispatch & Installation Coordinator (Adelaide)
🏢 G.James Group
📍 Adelaide