We're looking for a confident, outgoing and organised person to join our small team and work directly alongside our Senior Mortgage Broker.
You'll be the friendly voice of our business, speaking with new customers, building relationships and keeping loan applications moving from start to finish.
Key responsibilities
- Calling current leads and conducting onboarding interviews
- Managing customer relationships and delivering excellent service
- Following up customers and collecting documents
- Keeping loan applications progressing and customers informed
- Managing calls, emails and outstanding tasks
- Supporting our broker with day-to-day activities
About you
- Previous phone-based customer service experience
- Confident making outbound calls and building rapport
- Friendly, enthusiastic and professional
- Organised, reliable and able to multitask
- Someone who takes initiative and gets things done
Benefits
- $60,000–$70,000 + superannuation
- Monday to Friday, no weekends
- Full training and hands-on mentoring
- A friendly, small-team environment
- Opportunity to build a career in finance
- Free onsite parking
Think you'd be a great fit?
Send us your resume and a short introduction telling us about yourself and your experience on the phones.
Bring your personality and initiative. We'll teach you the rest!
📌 Customer Care & Broker Support (Braybrook)
🏢 National Home Loans Group
📍 Braybrook
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