- Help victims of crime find support and understand their rights.
- Provide care that respects each person's needs and experience of trauma.
- Use your skills to help victims feel heard throughout the court process.
- Join a new team on a fixed term until June 2028.
- 2 x Fixed-term, full-time vacancies available, until June 2028 earning $81,496 - $98,955 per year, plus super.

What you will do

As victim engagement officer, you will support victims involved in Children's Court matters.

You will work across Melbourne's courts, with office days in the CBD.

You will:

- provide sensitive support in person and by phone, recognising how trauma affects each victim
- offer culturally safe care that respects each person's background and needs
- help victims access support services and understand ways to take part in restorative justice
- build strong working relationships with court staff, police and youth justice services to help victims
- keep accurate records, follow relevant laws and share advice to improve victim support.

About you

You would ideally have a qualification in social work or a related field.

You would also bring at least two years of experience delivering services or supervising others.

You should also have:

- knowledge of youth justice, the Children's Court, victim support services and relevant laws
- experience supporting victims of crime, with an understanding of trauma and work with young people who have caused harm
- skills in building trusting relationships, listening to different views and handling difficult conversations with care
- clear communication,



sound judgement and confidence using digital tools to solve problems and support your team.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Liz MacLean at [email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly workplace for all children and young people we have contact with, deliver services to, or are impacted by our work.

📌 Victim Engagement Officer (Melbourne)
🏢 Department Of Justice And Community Safety
📍 Melbourne