IT Help Desk Team Lead — Lead, Mentor & Deliver Top-Notch Support (North Sydney Council)

IT Help Desk Team Lead — Lead, Mentor & Deliver Top-Notch Support (North Sydney Council)

01 Oct
|
The Missing Link
|
North Sydney Council

01 Oct

The Missing Link

North Sydney Council

The Missing Link is seeking an IT Help Desk Team Lead in Australia to lead and mentor a team of IT help desk engineers, provide technical guidance on complex issues, and deliver outstanding client support.

This hands‑on leadership role focuses on managing service performance, escalations, and continuous improvement while upholding the company's values and high standards of service across on‑prem, hybrid, and cloud environments.

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📌 IT Help Desk Team Lead — Lead, Mentor & Deliver Top-Notch Support (North Sydney Council)
🏢 The Missing Link
📍 North Sydney Council

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