Feedback Management Specialist – CFMS & Resolution (Sydney)

Feedback Management Specialist – CFMS & Resolution (Sydney)

01 Oct
|
Australian Department of Veterans' Affairs
|
Sydney

01 Oct

Australian Department of Veterans' Affairs

Sydney

Australian Department of Veterans' Affairs is seeking Feedback Management Officers (FMOs) in Sydney to acknowledge, research and investigate feedback and complaints received by DVA. The role collaborates with multiple business areas to gather information and provide clear outcomes to complainants, verbally or in writing.

The ideal candidate will demonstrate sound judgement, solid communication, and the ability to manage sensitive issues in a high-volume environment, with accuracy and

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📌 Feedback Management Specialist – CFMS & Resolution (Sydney)
🏢 Australian Department of Veterans' Affairs
📍 Sydney

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