THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD – Yatala QLD

Ipromea is a growing pet health business specializing in pet nutrition, probiotics and health-related products.

We are looking for a hands-on Accounts & Operations Coordinator to support the day-to-day financial and operational activities of the business.

This is a varied role suited to someone who enjoys working across bookkeeping, e-commerce, inventory, order processing and general administration rather than being limited to one area.

Key Responsibilities

Accounts & Bookkeeping

- Maintain day-to-day bookkeeping records
- Perform bank and credit card reconciliations
- Reconcile Shopify, Afterpay and other payment platforms
- Reconcile e-commerce sales, fees, refunds and settlements
- Assist with accounts receivable and accounts payable
- Assist with month-end reconciliations and provide supporting information

Customer Orders & Fulfilment

- Monitor and process online orders received through Shopify and other e-commerce platforms
- Prepare orders for fulfilment and dispatch
- Arrange freight and shipping with Australia Post and other carriers
- Maintain accurate dispatch and tracking information
- Process returns, refunds and order adjustments where required
- Respond to customer enquiries relating to orders, deliveries and payments
- Reconcile online sales and payment platforms to the accounting system
- Process commercial and wholesale customer orders in Cin7
- Coordinate stock availability and order fulfilment




- Liaise with customers and internal teams regarding order status and delivery requirements

Purchasing & Accounts Payable

- Maintain accurate product and inventory records across Cin7, Shopify and Xero
- Raise and process purchase orders in Cin7
- Coordinate purchase orders and deliveries with suppliers
- Process supplier bills and credit notes
- Match purchase orders, goods received and supplier invoices
- Investigate pricing, quantity and invoice discrepancies
- Reconcile supplier statements and follow up outstanding documentation
- Prepare supplier payment runs and bank payment files for review and approval

About You

We are looking for a practical and highly organised all-rounder who enjoys taking ownership of day-to-day transactions and operations.

Ideally, you will have:

- 3+ years' experience in bookkeeping, accounts administration, order processing or a similar all-round role
- Strong working knowledge of Xero
- Solid accounts payable and reconciliation experience
- Experience processing purchase orders, supplier invoices and payment runs
- Experience working with inventory, stock or product-based businesses
- Experience processing customer orders and coordinating fulfilment or dispatch
- Positive Excel skills and strong attention to detail
- Confidence communicating with customers, suppliers and freight providers
- Ability to manage multiple priorities and follow transactions through from start to finish

Experience with Cin7, Shopify, Afterpay, Australia Post or similar inventory/e-commerce platforms will be highly regarded.

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📌 Accounts & Operations Coordinator (City of Gold Coast)
🏢 THE MICROBIOME RESEARCH GROUP (TMR
📍 City of Gold Coast