Located in Falcon and backing onto the Peel estuary and 15 minutes to the heart of Mandurah.
This is a hands-on leadership role for a couple who can drive the team to meet the day-to-day operational requirements of the park while maintaining a solid focus on revenue growth, cost reduction and profitability. The successful couple will work together, with individual areas of responsibility while maintaining joint accountability for the overall performance of the park. The park is going through a host of upgrades and changes, and requires a dedicated couple who have a proven track record of park management experience and project management.
Key responsibilities - Reporting to the Fowler Group
Drive high standards of guest satisfaction, customer service and park presentation
Oversee reservations, reception and guest services using NewBook
Manage guest feedback and complaints and ensure issues are resolved promptly.
Drive the team to ensure the park's day-to-day operational requirements are consistently met
Take joint responsibility for the financial performance and profitability of the park
Drive revenue growth, occupancy and yield, while actively identifying opportunities to reduce operating costs
Monitor budgets, labour costs, purchasing and departmental expenses to ensure agreed financial targets are achieved
Ensure accommodation, amenities,
grounds and facilities are maintained and presented to a high standard
Manage contractors, suppliers and maintenance expenditure within agreed budgets
Project Manage upgrades within the park under the guidance of the Fowler Group
About you
Proven experience managing a caravan park, holiday park, resort, hotel or similar tourism operation
Demonstrated NewBook experience is essential
Strong commercial and financial management skills
Proven ability to drive revenue and control costs
Strong leadership and people-management skills
Experience in park management and project management of upgrades to the park
Excellent communication and organisational skills
A hands-on, practical approach to park operations
Strong focus on guest experience and customer service
Ability to analyse performance and implement improvements
About us
Miami Holiday Park is a hidden gem offering powered Caravan and Camping sites nestled between the Peel Estuary and the Indian Ocean in Mandurah. The park offers guests the perfect location to enjoy paddle boarding, kayaking, crabbing, fishing or a picnic. The park is walking distance to Cobblers Tavern, IGA, Pharmacies and coffee shops with a wonderfully laid back vibe.
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📌 Park Management Couple (Mandurah)
🏢 Miami Holiday Park
📍 Mandurah
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