Customer Care Specialist – Newcastle (Full-Time) (Newcastle City Council)

Customer Care Specialist – Newcastle (Full-Time) (Newcastle City Council)

01 Oct
|
The Optical
|
Newcastle City Council

01 Oct

The Optical

Newcastle City Council

Blackwoods in Newcastle, NSW is seeking a Customer Care Consultant for a full time, 12-month role. You will deliver friendly service by phone and email, address inquiries, and resolve issues within set timeframes while leveraging customer data to identify service needs and upsell opportunities.

Ideal candidates have call centre experience (preferred) and demonstrate a customer-focused mindset with strong verbal and written communication skills.

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📌 Customer Care Specialist – Newcastle (Full-Time) (Newcastle City Council)
🏢 The Optical
📍 Newcastle City Council

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