Peter Stevens Motorworld is a dynamic, family-owned and managed business in the heart of Ballarat.
We are seeking an experienced Service Manager to lead our energetic service department at our multi-franchise Ballarat location.
About the Role
We are looking for a motivated and experienced individual to oversee the daily operations of our service department, ensuring our customers receive the highest level of care and professionalism.
The ideal candidate will have a proven track record as a Service Manager and a passion for delivering exceptional customer experiences.
Key Responsibilities
- Lead and manage the service team to ensure smooth and efficient daily operations.
- Drive customer satisfaction by providing outstanding service and maintaining strong client relationships.
- Monitor and improve service processes, ensuring optimal productivity and profitability.
- Oversee scheduling, staff training, and performance management.
- Ensure compliance with manufacturer standards and dealership policies.
What We’re Looking For
- Previous experience as a Service Manager in the automotive industry is essential.
- Strong leadership and team management skills.
- A high level of customer service with a proactive, solution-focused approach.
- Excellent communication and organisational skills.
- A deep understanding of service operations, including KPIs and profitability metrics.
What We Offer
- A supportive and professional work environment.
- Competitive salary and performance-based incentives.
- Ongoing manufacturer and in-house training.
- Career development opportunities within our growing business.
If you have the skills, experience, and passion to excel in this role, we want to hear from you!
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📌 Service Manager (Ballarat)
🏢 Peter Stevens MotorWorld
📍 Ballarat
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