Senior Major Incident Manager — 24x7 Remote-Ready (Melbourne)

Senior Major Incident Manager — 24x7 Remote-Ready (Melbourne)

01 Oct
|
HCLTech - Australia and New Zealand
|
Melbourne

01 Oct

HCLTech - Australia and New Zealand

Melbourne

HCLTech is seeking an experienced Major Incident Manager to join our Melbourne service management team. You will lead the resolution of critical incidents, coordinate cross-functional bridge calls, and ensure rapid service restoration while maintaining clear communications with stakeholders.

The role requires strong leadership, stakeholder management, and ITSM expertise, with 5+ years in the field and experience in a 24x7 support setting. Fixed-term contract (FTC) of 6 months in Melbourne.

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📌 Senior Major Incident Manager — 24x7 Remote-Ready (Melbourne)
🏢 HCLTech - Australia and New Zealand
📍 Melbourne

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