We are seeking a highly organised, proactive and adaptable Personal Assistant & Office Manager to support husband-and-wife Directors across a growing group of retail stores and product-based businesses.

This is a varied, hands-on role where no two days are the same. You will work closely with both Directors, assisting with day-to-day business administration as well as selected personal and executive support.

The successful applicant must be comfortable switching between different businesses, stores, projects and priorities throughout the day while keeping tasks organised and moving forward.

Key Responsibilities

- General administration and business support

- Managing emails, calendars, appointments and reminders

- Preparing documents, letters, spreadsheets and reports

- Following up suppliers, contractors, staff and outstanding matters

- Assisting with HR administration and employee documentation

- Basic accounts, invoices and record keeping

- Coordinating travel, accommodation and itineraries

- Assisting with retail store, property and maintenance matters

- Supporting product-based businesses with suppliers, orders and administration

- Researching products, suppliers, quotes and business information

- Managing selected personal appointments and tasks for the Directors

- Maintaining confidential business and personal information

- Assisting with new projects and ad-hoc tasks as required

About You

We are looking for someone who is:





- Highly organised with solid attention to detail

- Proactive and able to work without constant direction

- Comfortable managing multiple priorities at once

- Able to switch seamlessly between different businesses and tasks

- Confident communicating with staff, suppliers and external parties

- Reliable, punctual and accountable

- Professional, discreet and trustworthy

- Tech-confident and quick to learn new systems

- Calm and solutions-focused when priorities change

- Someone who takes ownership and follows tasks through to completion

Previous experience in administration, Personal Assistant, Executive Assistant, office management, retail administration or business support would be highly regarded.

Strong computer skills are essential, including Microsoft Office, Outlook, Excel and Google Workspace. Experience with Shopify, payroll, rostering, accounting or HR systems is advantageous.

The Role

This position would suit someone who enjoys variety and likes being the person who keeps everything organised behind the scenes.

You may be assisting with staff matters for a retail store one minute, organising supplier information for a product business the next, then coordinating appointments, travel or a new project for the Directors.

We are looking for someone who naturally thinks:

“What needs to happen next?”

rather than waiting to be given every task.

📌 Personal Assistant & Office Manager (Bayswater)
🏢 Venci Group
📍 Bayswater