About the role

As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

Key responsibilities

- Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives

- Collaborate with training teams to effectively develop a gold standard team

- Establish weekly/monthly objectives for the team

- Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience

- Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent

- Own store P&L; report and manage budgets (salary, expenses, inventory, etc.)





- Ensure that all merchandise is properly and attractively displayed as per visual guidelines

- Ensure all store standards and operations are to company standards

- Collaborate with store support departments to effectively utilize company resources

- Align with Human Resources on company policies, procedures and development planning for store team

About you

- Exceptional customer service/clienteling skills

- Minimum of 3 years' experience in a customer service management role

- Strong leadership skills, able to coach/motivate team

- Professional verbal and written communication skills

- Adaptable work schedule, including nights, weekends, and holidays

Benefits

- Top-of-the-line training program, unique to the industry

- Clothing allowance for each new season and generous employee discount

- Opportunity to build a career with one of the fastest growing companies in fashion

- Opportunity to travel to other stores and abroad

📌 Store Manager (Melbourne)
🏢 Suitsupply
📍 Melbourne