If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group (Zest Care) may be for you.

About Us

Zest Care is part of the Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au.

About the Role

We are seeking reliable, compassionate, and resilient Support Workers to join a dedicated team supporting a young boy based in Albion Park, NSW.

Living with a Traumatic Brain Injury (TBI) and a Spinal Cord Injury, our client uses a wheelchair and is currently navigating challenges that require patient, positive support. Living with his two carers and sister, he requires assistance with daily routines, personal care, and bowel management as he works toward developing greater independence.

In this role, you will work directly alongside his primary carers helping to deliver active support while providing vital respite for the family.

Comprehensive role-specific training will be provided prior to commencing shifts.

Shifts on Offer

This position primarily focuses on fixed weekend coverage, with flexibility to act as a backup worker during the week and take on expanded hours during school holidays:

- Fixed Weekend Shifts (School Term): Saturday & Sunday, 11:00 AM – 7:30 PM (8.5 hours/day)
- Weekday Backup Shifts (School Term): Monday to Friday, 3:30 PM – 8:30 PM (5 hours/day — as required)
- School Holiday Coverage: Monday to Sunday availability, 11:00 AM – 7:30 PM (8.5 hours/day)

Note:



Potential for additional morning support shifts may become available once you are familiar with the client and family.

What You Will Do

- Routine & Daily Activity Support: Assist the client with his structured daily routine and engaging activities alongside his primary carers.
- Personal Care & Independence Support: Assist with personal care, hygiene, and bowel routines as he develops independence (including prompting and support with nappies or catheter care as directed by the care team).
- Carer Respite: Provide active assistance to ease household pressure and deliver structured assistance for the primary carers.
- Behaviour Support: Implement positive behaviour management strategies with patience, consistency, and active engagement.
- Documentation & Safety: Maintain accurate shift notes, track progress, and report incidents in accordance with organizational policies.

About You

To be successful in this role, you will possess:

- Experience with Children & Complex Care: Prior experience working with children, particularly those with complex physical disabilities (TBI/Spinal Cord Injury) or high-needs behavioural support, is highly beneficial.
- Compassionate & Resilient: Patient, calm under pressure, and adaptable to changing behaviours within a family home environment.
- Strong Team Player: Comfortable working in a dual-care setup alongside primary carers in the home.
- Roster Flexibility: Reliable commitment to fixed weekend shifts,



with willingness to assist with weekday backup coverage and additional school holiday hours.
- Essential Credentials:
- Current First Aid (HLTAID011) & CPR Certificate
- Valid Working with Children Check (WWCC)
- Valid NDIS Worker Screening Check
- Australian Driver’s Licence and reliable personal transport

Why Work With Us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive, including:

- Paid On-the-Job Training: Full site-specific and client-specific training provided prior to your first shift.
- Competitive Salary Packaging: Maximize your take-home pay through our generous social enterprise tax benefits.
- Collaborative Environment: Work alongside supportive carers and health professionals in a multi-worker setup.
- Professional Growth: Broaden your experience in pediatric disability support, spinal injury care, and behavior support.
- Supportive Culture: Work within a values-driven environment that prioritizes equity, empathy, respect, and excellence.

Work With Purpose

Our focus is on helping individuals reach their goals and supporting families to thrive within their homes and communities. Join the Independence Australia Group to help children and families get the most out of their NDIS plans and reach their full potential.

For a rewarding career where you can make a meaningful difference, APPLY NOW.

Commitment to Diversity

Independence Australia Group is an equal prospect employer and believes our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+, and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team at ••••@iagroup.org.au.

📌 Support Worker - Albion Park
🏢 Independence Australia
📍 Albion Park