Customer Experience Administrator (Mulgrave)

Customer Experience Administrator (Mulgrave)

01 Oct
|
4D Doors
|
Mulgrave

01 Oct

4D Doors

Mulgrave

About the role

You're the person who brings order to a busy day. Working with the office and wider operations team, you'll help turn customer enquiries into a smooth, well-coordinated experience. At 4Doors, we create premium garage door and entrance solutions, and we're looking for an accomplished administrator to bring care, quality and professionalism to our office team.

Key responsibilities

- Being a welcoming, professional first point of contact for customers
- Managing calls, emails and enquiries with confidence and care
- Supporting bookings, scheduling and communication between teams
- Keeping customer records, orders and documentation accurate and current
- Following up outstanding actions and keeping customers informed
- Spotting opportunities to improve how the office works

About you





- Proven experience in administration, office coordination or customer service
- Excellent organisation and the ability to manage competing priorities
- Clear communication and a professional phone manner
- Confidence using office software and learning current systems
- Accuracy, initiative and ownership of your work
- A team mindset—you help others succeed and follow through when it counts
- Experience in building, trade services, manufacturing or premium products would be valuable

About us

4Doors creates premium garage door and entrance solutions.

📌 Customer Experience Administrator (Mulgrave)
🏢 4D Doors
📍 Mulgrave

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