Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar. PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career.

Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties! This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

We are seeking an Assistant Night Manager to join our team. This role will report to the Night Manager and is responsible for the overall care, hospitality and service given to guest/s throughout their stay.

This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.

Benefits

- Attractive salary package

- Hotel discounts through our Global Alliance Program - Discovery

- 50% off food and beverages at the Hotel’s restaurant, ABODE Bistro Bar

- Discounted accommodation with Pan Pacific Hotels Group properties, worldwide

- Ongoing learning and development through our learning experience platform

- Complimentary meal whilst on shift

- Health & Wellbeing - Employee Assistance Program and discounted BUPA Health Cover

- Reward and Recognition Program

- Discounted car parking





The successful candidate will:

- Reporting of the Night Audit function

- Ensuring departmental revenue is posted and balanced accurately

- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis

- Prepare and Deliver In Room Dining orders, newspapers and guest amenities

- Maintain strict security procedures to ensure guest confidentiality and safety by tight control of after hour's access to the property

- Act as the Night Manager in the absence of the Night Manager

- Be the first point of contact for all guest needs & issues

Ideally you will have:

- Ability to work 5 overnight shifts (approximately 11pm – 7.30am) including weekends and public holidays

- RSA certificate

- First Aid certificate + CPR

- Valid Full Australian Driver's license

- Robust communications and relationship building skills

- Customer service focus and enjoy leading a team

- Strong experience with Opera

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.

If you share our values, are passionate about driving a strong culture of success, and are seeking to develop your career within a rapidly growing international Hotel brand, then APPLY NOW. If you would like to find out more about what Pan Pacific Hotels Group has to offer, follow the link to our page www.panpacific.com

📌 Assistant Night Manager (Sydney)
🏢 PARKROYAL Darling Harbour
📍 Sydney