ESS delivers the best hospitality and support services to remote and Defence sites across Australia.
From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day.As the Base Manager, you'll be responsible for ensuring all hospitality, cleaning, accommodation and facilities services run efficiently and safely — maintaining the highest standards of quality, compliance, and client satisfaction.This is a leadership role suited to someone who thrives in a dynamic, multi-service environment and enjoys leading diverse teams to deliver excellence every day.Key ResponsibilitiesOversee the day-to-day operations of the base, including catering, accommodation, cleaning.Lead, support, and develop a multidisciplinary team to achieve operational and client outcomesEnsure all services are delivered safely, efficiently, and in line with Defence and company standardsBuild and maintain solid client relationships, acting as the primary on-site contactManage budgets, reporting, and performance against contractual KPIsDrive a culture of safety, accountability, and continuous improvementOversee compliance with Defence security requirements and site protocolsWhat we're looking forProven experience in operations, facilities, or hospitality management (Defence, remote,



or large-scale site experience highly regarded)Strong leadership skills with the ability to manage diverse teams and complex operationsExcellent communication and relationship management skillsFinancial and operational acumen, with experience managing budgets and reportingA proactive, professional, and solutions-focused approachAustralian Citizenship is a mandatory requirement for this position (Defence security clearance required)Ability to obtain and maintain a National Police Check and Defence clearanceThe BenefitsLead a key Defence site within a respected national organisationJob security and career progression opportunities within Compass GroupAccess to training, development, and leadership programsSupportive, professional environment with a strong safety cultureOur people's unique backgrounds, experience, and abilities are at the heart of our vibrant workforce.
We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued.
By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation.
We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.
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📌 Site Manager (Canberra)
🏢 Compass Group Pty
📍 Canberra