Senior Customer Care Leader – Scale & Coach Team (New South Wales)

Senior Customer Care Leader – Scale & Coach Team (New South Wales)

29 Sep
|
Neilson Financial Services
|
New South Wales

29 Sep

Neilson Financial Services

New South Wales

Neilson Financial Services is seeking a Customer Service Team Leader in Sydney to guide a growing ANZ Customer Care function.
You'll lead a team of care agents, drive performance, oversee coaching and compliance, and partner with L&D; to deliver excellent customer outcomes in a rapid-growing life-insurance business.
The role blends operational leadership with a focus on people development, process improvements, and measurable results, reporting to the Head of Customer Care.
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📌 Senior Customer Care Leader – Scale & Coach Team (New South Wales)
🏢 Neilson Financial Services
📍 New South Wales

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