Are you the kind of Business Analyst who goes looking for answers rather than waiting for requirements to arrive?
Join an established, purpose-led organisation and deliver practical improvements across its operations.
This is a business-focused BA role, not a deeply technical or data-heavy position.
You will work closely with business owners, subject matter experts and delivery teams to understand how work is currently performed, uncover problems and opportunities, and turn your findings into transparent, workable improvements.
You will be trusted to take ownership of initiatives from initial discovery through to implementation and transition into business as usual.
What you will be doingEngaging stakeholders across the organisation to understand business needs, challenges and opportunities
Facilitating workshops, interviews and process-review sessions
Mapping current-state processes and designing practical future-state improvements
Conducting gap analysis and identifying dependencies, risks, controls and business impacts
Documenting workflows, hand-offs, decision points, roles and responsibilities, including RACI models
Working with business leaders to define meaningful KPIs and measures of success
Coordinating activities through planning, testing, implementation and handover
Managing your own milestones, priorities, risks, issues and stakeholder follow-ups
What will make you successfulYou are an experienced Business Analyst with strong business process and stakeholder engagement skills.




You can enter an unfamiliar environment, ask insightful questions and quickly make sense of complex or incomplete information.
You will also bring:
Demonstrated experience delivering business or process improvement initiatives
Strong current-state, future-state, gap-analysis and process-mapping capability
Confidence working with operational teams, subject matter experts and senior stakeholders
The ability to facilitate productive conversations and reconcile different perspectives
Excellent written communication and documentation skills
Strong critical thinking, problem-solving and commercial judgement
The initiative to manage your own work and keep stakeholders moving
The ability to explain, validate and confidently stand behind your analysis
Experience within health, government or the not-for-profit sector may be useful, but it is not essential.
Likewise, you do not need to be a technical specialist.
What matters most is your ability to understand a business problem, build trusted relationships and deliver an outcome.
Why consider this opportunity?
Own meaningful initiatives from discovery through to implementation
Work across the organisation rather than within a narrowly defined technical function
Join a collaborative team where your judgement and initiative will be valued
Contribute to improvements with genuine organisational impact
Hybrid working with 2 to 3 days per week in the eastern suburbs office
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📌 Business Analyst (Mid-Level) (Melbourne)
🏢 Future State People
📍 Melbourne