Business Consultant – Compliance & Technology(NDIS and Aged Care)
Melbourne, VIC | Hybrid preferred
Remote candidates outside Melbourne considered
Full-time
Help organisations become audit-ready, improve operations and get more value from technology.
HCPA is looking for aBusiness Consultant – Compliance & Technologyto work with clients acrossNDIS, Aged Care, Healthcare, Community Services and other regulated industries.
This is aclient-facing consulting rolecombining compliance, audit readiness, operational improvement and technology.
You'll help clients identify gaps, improve processes and implementAudit Pilot, HCPA's regulatory technology platform.
What you'll do
Understand clients' compliance, operational and audit-readiness needs
Identify gaps, risks and opportunities for improvement
Translate requirements into practical actions and solutions
Support Audit Pilot implementation, onboarding and adoption
Conduct client meetings, workshops and consultations
Track corrective actions and requirements through to resolution
Build trusted client relationships and support ongoing adoption
Gather client feedback and work with internal teams to improve the product and client experience
Identify opportunities for additional HCPA solutions where they provide genuine value
Maintain accurate CRM and client records
What we're looking for
We're looking for someone with client advisory experience and practical knowledge of audit, compliance, quality or regulated environments, who is also comfortable working with technology.
You may come from:
Quality, compliance, risk or audit
NDIS or Aged Care audit / accreditation




Business consulting or advisory
Customer success or professional services
SaaS implementation or client onboarding
Operations or continuous improvement
Governance or regulatory compliance
You'll ideally have:
Experience working with clients and senior stakeholders
Practical knowledge of audit, compliance or quality requirements
Experience identifying gaps and supporting improvements or corrective actions
Experience using SaaS, compliance, audit, quality or other technology platforms
Ability to quickly learn and adopt new technology
Robust communication, problem-solving and stakeholder management skills
Experience in NDIS, Aged Care, Healthcare, Community Services or another regulated sector is highly desirable
This role will suit someone who
Enjoys working with clients and understanding how businesses operate
Can turn compliance and audit requirements into practical, actionable solutions
Is comfortable with technology and enjoys learning new platforms
Can help clients not only implement a solution, but adopt it and see ongoing value
Is interested in working across platforms such as Audit Pilot and, over time, Dallo
Why HCPA?
You'll work at the intersection of compliance, consulting, technology and commercial growth, with genuine ownership across client relationships, implementation and continuous improvement.
Location: Melbourne, VIC — hybrid preferred
Remote: Candidates outside Melbourne considered
Employment: Full-time
If you're aquality, compliance, audit, consulting or regulated-industry professionalwho enjoys working with clients and technology, we'd love to hear from you.
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📌 Business Consultant – Compliance & Technology (Melbourne)
🏢 HCPA
📍 Melbourne