Our client is a large local government organisation in Townsville seeking an experiencedRecords Management Advisorto support the effective management and governance of information across Council.
This is a specialist records management role where you'll provide practical advice to business areas, help improve compliance and contribute to the ongoing maturity of Council's information management practices.
Working closely with Information Management, IT Services, Enterprise Architecture and business stakeholders, you'll act as a subject matter expert across the records lifecycle, from classification, storage and access through to retention, disposal and transfer.
You'll also have the opportunity to contribute to the improvement of records management processes, systems, controls and guidance, ensuring they remain practical, fit-for-purpose and aligned with legislative and regulatory requirements.
This is a Townsville based role with a weekly requirement to be onsite.
Key responsibilities
Provide specialist advice on records management obligations, procedures, controls and best practice across Council
Support the implementation and continuous improvement of Council's information management framework as it relates to records management
Identify and implement improvements to records management processes, tools and controls
Support the compliant management of hardcopy and digital records across the full records lifecycle
Monitor and report on records management compliance, identifying issues, trends and opportunities for improvement
Identify, assess and help mitigate records management risks across business areas
Work with Information Management, IT Services,



Enterprise Architects and business stakeholders to define records management requirements and support information management solutions
Develop practical guidance, resources, tools and training to help embed consistent recordkeeping practices
Provide specialist input into information governance, digital transformation and broader information management initiatives
Analyse and document business requirements and records management needs, translating these into practical process and system improvements
Support business areas to understand and apply relevant legislative, regulatory and Council requirements
Contribute to the development and continuous improvement of records management policies, procedures, standards and templates
About You
7+ years' experience in records management, information management, governance, compliance or a related field, with demonstrated experience operating as a records management subject matter expert.
You'll also have:
Relevant tertiary qualifications in Records Management, Information Management, Governance, Compliance, Business Administration or a related discipline
Strong experience providing practical advice on records management obligations, practices and lifecycle controls
Experience with compliance monitoring, reporting and assurance activities




Strong understanding of records management systems and information governance principles within technology-enabled environments
Solid knowledge of records lifecycle controls, retention and disposal, access, security and information handling requirements
Experience developing and implementing records management policies, procedures, standards, templates and guidance
Strong knowledge of records and information management legislation, standards and requirements within a local government environment
The ability to interpret legislative and regulatory requirements and translate them into practical advice for different audiences
Strong stakeholder engagement and communication skills, with the ability to influence positive behaviours and drive practical change
Demonstrated analytical and problem-solving skills, with the ability to identify issues, assess impacts and recommend practical improvements
Experience working collaboratively across business and technology teams
A proactive and practical approach to improving records management maturity, compliance and governance
What's on offer?
Opportunity to join a large local government environment in Townsville
Work across a broad range of records and information management initiatives
Opportunity to contribute to improving information governance and compliance across Council
Supportive and collaborative working environment
Competitive local government salary and benefits including5 weeks annual leave + 17.5% leave loading
If you're an experienced Records Management or Information Management professional looking for an opportunity where you can make a genuine impact across a large organisation, we'd like to hear from you.
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📌 Records Management Advisor (Queensland)
🏢 Sharp & Carter
📍 Queensland