Description
Why Join Us?
Competitive salary + performance bonus
Car allowance, laptop, and phone
Autonomy to manage your own portfolio of complex claims
Exposure to major loss, litigation and complex stakeholder environments
Strong, experienced leadership team and national network
About You
You're an experienced strata or property claims skilled ready to step into a senior role where you can manage complexity, influence stakeholders, and lead from the front.
You might currently work in:
Senior Loss Adjusting
Complex Property Claims/Major Loss
Technical Claims or External Adjusting roles
We're looking for someone who:
Brings deep strata/property claims expertise and strong policy interpretation skills
Has experience managing complex or large loss claims end-to-end
Demonstrates strong commercial judgement and cost control capability
Can influence, negotiate and build trust with senior stakeholders
Leads by example and supports the development of others
Is proactive, autonomous and confident working with minimal supervision
The Opportunity
As a Senior Strata Adjuster, you will take ownership of complex property and strata claims, managing them independently from assessment through to final settlement while ensuring high-quality outcomes for clients.
Your responsibilities will include:
Own complex strata claims end‐to‐end, from assessment to settlement




Deliver technical assessments, coverage decisions and cost outcomes
Lead negotiations, including large loss and litigation matters
Influence insurers, brokers and key stakeholders to drive outcomes
Ensure compliance with SLAs, KPIs and regulatory standards
Mentor junior adjusters and strengthen team capability
Support business growth through client relationship development
Significant experience in strata/property claims or loss adjusting
Strong understanding of building, remediation and reinstatement principles
Advanced stakeholder management and communication skills
Driver's licence
Requirements
Essential
Significant experience in strata/property claims or loss adjusting
Strong understanding of building, remediation and reinstatement principles
Advanced stakeholder management and communication skills
Driver's licence
Desirable
Loss Adjusting qualifications/CILA membership
Experience with complex claims, litigation or large loss
Experience mentoring or supporting junior staff
Ready to take the next step?
Apply with your resume and a short cover letter outlining your experience and what excites you about this opportunity.
Additional information
Employment is subject to a national police check
Applicants must be Australian or New Zealand citizens or permanent residents

📌 Senior Strata External Claims Adjuster (New South Wales)
🏢 Crawford
📍 New South Wales