Job Role
Business Analyst (Telecom Domain)
Location
Sydney & Melbourne
Job Responsibilities
• Captures business and user requirements (as stories for agile shops)
• Ensures requirements are understood, developed, tested, and delivered to specification
• Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements
• Represents project stakeholders throughout planning, development, and release processes
• Works with the platform team to develop release estimates
• Supports the testing effort
• Works with stakeholders to drive adoption
• Define processes across Customer/IT/Employee workflows.
• Fluent in both written and spoken English
• Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
• Must have solid ServiceNow technical knowledge
📌 Business Analyst (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.