AtMackay City Auto Group, our vision is to be the most highly recommended automotive dealership in the Mackay region, both as an employer of choice and a trusted business partner.
Every day, we help customers stay safely on the road by providing the right vehicles, the right service, and the right parts.
Now, we're looking for an enthusiastic and customer-focusedParts Interpreterto join our growing team.
Whether you're an experienced Parts Interpreter looking for your next opportunity, or someone with a passion for customer service and a willingness to learn, we'd love to hear from you.
This is more than a parts role.
It's an opportunity to build a rewarding career with a respected local dealership group that genuinely invests in its people.
Help Put a SMILE in Every Drive
AtMackay City Auto Group, our vision is to be the most highly recommended automotive dealership in the Mackay region, both as an employer of choice and a trusted business partner.
Every day, we help customers stay safely on the road by providing the right vehicles, the right service, and the right parts.
Now, we're looking for an enthusiastic and customer-focusedParts Interpreterto join our growing team.
Whether you're an experienced Parts Interpreter looking for your next opportunity, or someone with a passion for customer service and a willingness to learn, we'd love to hear from you.
This is more than a parts role.
It's an opportunity to build a rewarding career with a respected local dealership group that genuinely invests in its people.
About the Role
As a Parts Interpreter,



you'll be the face of our Parts Department, assisting retail customers, trade clients, and our internal workshop teams.
No two days are the same.
You'll combine your customer service skills, problem-solving ability, and product knowledge to help customers find the right parts and accessories every time.
Your key responsibilities will include:
Assisting customers at the parts counter, over the phone, and via email
Interpreting and identifying genuine parts and accessories
Processing customer enquiries and parts orders accurately and efficiently
Supporting workshop technicians with internal parts requirements
Building strong relationships with customers, suppliers, and trade partners
Managing stock receipting, inventory control, and parts administration
Learning and navigating manufacturer parts catalogues and dealership systems
Delivering exceptional customer experiences that put a SMILE in Every Drive
What We're Looking For
Experienced Parts Interpreters
If you've worked in automotive parts, dealership parts departments, automotive retail, truck, agricultural, mining, or industrial parts environments, we'd love to hear from you.
New to Parts?
That's Okay Too.
We are willing to train the right person.




If you have a great attitude, robust customer service skills, and a genuine interest in vehicles or mechanical products, we can provide the training and support to help you succeed.
You'll be a great fit if you:
Enjoy helping people and delivering outstanding customer service
Have strong communication and relationship-building skills
Are organised and able to manage multiple priorities
Have excellent attention to detail
Are confident using computers and learning new systems
Thrive in a fast-paced team environment
Have an interest in vehicles, mechanical products, or the automotive industry
Take pride in your work and follow through on commitments
Hold a current driver's license
Why Join Mackay City Auto Group?
At Mackay City Auto Group, our people are at the heart of everything we do.
We're committed to creating an environment where team members can learn, grow, and build meaningful careers.
We offer:
Ongoing training and development
Career progression opportunities within a growing dealership group
Supportive leadership and a collaborative team culture
Exposure to multiple leading automotive brands
Stable, long-term employment
Employee benefits and staff discounts
The opportunity to develop valuable and highly sought-after industry skills
A workplace that genuinely values its people
Mackay City Auto Group is an equal opportunity employer committed to building a diverse, inclusive and high-performing workplace.
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📌 Parts Interpreter - Customer Facing (North Mackay)
🏢 Mackay City Auto Group
📍 North Mackay