A part of the Better Medical group,
Medi7 St Kilda Rd
is an experienced General Practice that prides itself on our quality care and personal approach, with our patient's health and well-being, as our greatest priority. Our clinic is fully AGPAL accredited, delivering up-to-date, high-quality care in a relaxed and welcoming environment.
We are looking for a
Practice Manager
to support our clinic. The clinic is home to 8 GPs and a professional team of Nurses and Receptionists, so time management and the ability to communicate and connect with your team is essential.
About the role
The Practice Manager is the first point of contact for all clinical and non-clinical staff and is responsible for effective and service-focused daily operations of the clinics.
Leading by example and working on reception as part of the weekly roster, supporting patient bookings, front-of-house enquiries and day-to-day clinic flow
Providing leadership and guidance to clinic support staff including reception, nursing and administration
Supporting and influencing stakeholders, implementing best practice while bringing the team on the journey
Coordinating team members across clinic services and ensuring smooth daily operations
Acting as the escalation point for complex issues, taking a proactive and solutions-focused approach
Managing operational requirements including rostering, resourcing, service delivery, accreditation and business development
Supporting financial and business performance, including budgeting and monitoring clinic outcomes




The Practice Manager will have the benefit of engaging with the wider Better Medical group network of practices, attending key meetings, sharing knowledge, and implementing the business objectives.
About you
This is a great chance for a Practice Manager, Senior Medical Receptionist or emerging leader with strong communication skills who is ready to step into a Practice Manager role.
We are seeking someone who leads by example, brings a positive can-do attitude, and is confident in coordinating the day-to-day running of the clinic. Your ability to juggle competing priorities while creating a welcoming and supportive environment for patients, GPs and team members will be key to your success.
Your strengths include multitasking, clear communication, empathy and problem solving. You are reliable, follow through on commitments and are always looking for ways to improve processes and support the team. You believe strongly in the value of primary care and enjoy working collaboratively to build a positive clinic culture focused on teamwork, trust and respect.
Familiarity with Best Practice, HotDoc and PRODA will be highly regarded.
Why Better Medical?
Remuneration package reflective of experience, plus a short-term incentive based on achievement of KPIs
Access to our Employee Assistance Program for you and your direct family
Access to a network of over 60+ Practice Managers through the Better Medical group
Access to internal Leadership Development Program
Access to a specialised business advisory functions for extra support
Our values of support, compassion, integrity, connection and innovation are integral to our way of working
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📌 Practice Manager (Melbourne)
🏢 Better Medical
📍 Melbourne