Right now, we are in the middle of something exciting.
Our
team is growing, and we have an Employment Consultant role at Melbourne CBD.
This isn't a role we have had sitting empty, this is a position created because
we are doing more and we need valuable people around us to do it well.
About the Role
You don't wait for opportunities, you create them.
As an Employment Consultant, you will support your caseload
of participants to take ownership of their journey to work.
You will build
relationships, identify opportunities, and actively connect participants with
employers.
You will partner with people with a disability to understand
their goals, build their confidence and skills, and actively connect them with
employers.
Success in this role comes from your ability to engage people, stay
organised, and keep momentum especially when things get challenging.
You don't need direct industry experience, but you do need
to be curious, proactive, and willing to learn quickly.
We're looking for
people who come prepared, take initiative, and back themselves to build strong
relationships in the community.
What You'll Be Doing
Working
one-on-one with participants to set clear employment goals and action
plans
Actively
building relationships with local employers to create job opportunities
Promoting
participants' strengths and matching them to suitable roles
Supporting
participants before and after placement to ensure sustainable employment
Identifying
barriers and coordinating support services or training where needed
Managing
your own caseload, priorities, and follow-ups to keep things moving
Maintaining
accurate records and meeting program compliance requirements




Representing
Sureway in the local community to build awareness and connections
What Sets You Up for Success
We're looking for people who don't wait to be told what to
do, people who take ownership and come prepared.
Self-motivated
– You manage your time, follow through on commitments, and keep momentum
without needing close supervision
Strong
communicators – You can build rapport quickly, ask the right questions,
and adapt your approach to different people
Commercially
aware – You understand what employers need and can confidently promote
candidates in a way that adds value
Curious
and prepared – You take the time to understand the role, the sector, and
the people you're working with
Transferable
skills – You may come from sales, recruitment, customer service, or
community services and can clearly apply those skills to outcomes
Resilient
and solutions-focused – You stay focused when things don't go to plan and
look for practical ways forward
Organised
and accountable – You can manage competing priorities, keep accurate
records, and meet expectations
Benefits
At Sureway, we believe in offering more than just a job.
We
provide
growth, support, and rewards
that help you thrive both
professionally and personally.
We
pay above award rates




– because your time and talent are worth
more
Performance
bonus scheme
based on meeting benchmarks
Birthday
leave
– celebrate your special day with a paid day off every year
Additional
leave
– enjoy an extra week off each year after 3 years of
service
Ongoing
learning and development
– access programs & study assistance
to grow your skills and career
Recognition
that means something
– be celebrated through monthly awards and
our annual team awards program
Organisation Details
Sureway leads the industry in Employment Services for
cohorts including mainstream, people with disability, parents, youth and mature
aged Australians.
We also deliver training and health supports to enable people
to improve their quality of life.
Sureway deliver innovative programs to job
seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC,
and WA.
Our growing suite of services assists people to achieve their goals and
aspirations in life.
This position requires the successful applicant to undertake
a National Police Check and relevant state-based screens.
Applicants also must
have the right to work in Australia and hold a valid driver's licence with
reliable transport.
Submit a cover letter and current resume as soon as
possible.
Applications are being considered as they are submitted.
We celebrate diversity and welcome applications from
people of all backgrounds, including Aboriginal & Torres Strait Islander
peoples, individuals with disabilities, LGBTIQA+ communities, and those from
culturally and linguistically diverse backgrounds

📌 Employment Consultant - Iea (Melbourne)
🏢 sureway
📍 Melbourne