This is a permanent part-time position, approximately 3–4 days per week. The exact days and hours will be discussed with the successful applicant, with some flexibility available for the right person.
You will work closely with our podiatrists and the administration team and become an integral part of the day-to-day operation of the practice. The reception team is the first point of contact for patients and plays an significant role in ensuring the practice runs smoothly each day.
Key responsibilities
Welcoming and assisting patients in a professional, friendly and courteous manner
Managing incoming telephone calls and patient enquiries
Scheduling appointments and managing appointment confirmations, cancellations and changes
Maintaining accurate and up-to-date patient records using PracSuite practice management software
Managing incoming patient referrals and ensuring they are appropriately processed
Managing correspondence and sending reports to referring specialists, doctors, physiotherapists and other allied-health professionals
Processing patient payments and completing daily financial reconciliation
General administration, filing, scanning, data entry and office organisation
Assisting with the day-to-day organisation and smooth running of the practice
Maintaining reception, treatment rooms and general practice areas to a high standard
About you
Warm, approachable and genuinely enjoys helping people
Professional, reliable and well presented
An excellent communicator with a confident and polite telephone manner




Highly organised with exceptional attention to detail
Able to multitask and prioritise effectively in a busy environment
A fast learner who is comfortable learning new systems and processes
Confident using computers and willing to learn recent software
Able to work independently while also being a positive and supportive team member
Proactive and capable of identifying problems and finding practical solutions
Discreet and committed to maintaining patient confidentiality
About us
Maclean Podiatry Centre is an established local allied-health practice providing professional podiatry services to our community. We are a small, experienced team and place a strong emphasis on genuine patient care, professionalism, teamwork, reliability and attention to detail. Our reception team is an important part of the patient experience and the successful applicant will have the opportunity to become a valued and trusted member of our practice.
Approximately 3–4 days per week
Flexibility around days and hours for the right applicant
A varied role within an established allied-health practice
A friendly and professional team environment
Comprehensive on-the-job training and support
Opportunity to develop a broad range of medical administration and practice-management skills
If you are an organised, capable and genuinely people-focused person who would enjoy being an important part of a busy allied-health practice, we would love to hear from you.
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📌 Receptionist / Administration (New South Wales)
🏢 Maclean Podiatry Centre
📍 New South Wales