Lead a high-performing employment services team. Drive outcomes. Make an impact.
Are you an experienced
Employment Services leader
ready to take ownership of a high-performing Workforce Australia site?
Jobs Statewide
is seeking a hands-on
Branch Manager
to lead our Transition-to-Work (TtW) team at Box Hill, Victoria.
This is an opportunity for an established Workforce Australia, Employment Services, Site Manager, Branch Manager or Team Leader to take the next step and lead the day-to-day delivery of a contracted employment services operation.
You'll be responsible for people leadership, operational performance, participant outcomes, compliance and contractual targets, while building a strong team culture focused on helping participants move into sustainable employment and education.
What You'll Be Responsible For
Lead the day-to-day operational delivery of the Workforce Australia contract
Take ownership of branch performance, contractual KPIs and business targets
Lead, coach and develop a team of Recruitment Consultants
Monitor team and individual performance through KPIs, reporting and performance reviews
Conduct regular 1:1s, coaching sessions and case reviews
Analyse branch performance and implement strategies to address gaps and improve outcomes
Ensure solid participant engagement, service delivery and employment outcomes
Develop relationships with local employers, community organisations and stakeholders
Drive employer engagement and identify opportunities for participant placements
Work closely with the Regional Manager and broader leadership team to deliver business plans
What We're Looking For
Previous experience in Workforce Australia or employment services
Experience as a Branch Manager, Site Manager, Team Leader or senior Employment Services professional
A proven track record of delivering against KPIs, contractual targets and performance measures
Strong understanding of employment services compliance and operational requirements
Demonstrated experience leading, coaching and developing teams
Strong commercial and performance-management capability
Experience building relationships with employers and community stakeholders
A data-driven approach to monitoring and improving performance
The ability to balance people, performance, compliance and participant outcomes
A hands-on leadership style and willingness to be actively involved in branch operations
Why Join Jobs Statewide?
Competitive salary + superannuation
Full time, Monday to Friday (9am-5pm) - No Weekends!
Fully paid onboarding and ongoing professional development
Genuine career progression into Regional and National leadership
Leadership development programs offering genuine career progression into Regional and National leadership
Support from an experienced corporate and operational leadership team
Join an established organisation with 40+ years of employment services experience
The Opportunity
If you're currently leading a
Workforce Australia or Employment Services team
and are looking for an opportunity to take greater ownership of operational performance, people leadership and participant outcomes, we'd like to hear from you.
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