At Dental Boutique, we don't just change smiles - we change lives. With over 50,000 smile transformations across Australia and Current Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.
We are now seeking an experienced Front Office Coordinator/ Patient Coordinator to join our Wollongong team. This pivotal role combines patient care with exceptional sales, bubbly personality and communication skills.
About You The Role
You'll begin as a Front Office Coordinator - the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you'll help create a memorable and seamless experience for every client. But this role goes beyond the front desk.
If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you'll transition into a Patient Sales Consultant - guiding clients through their smile journey with care and clarity.
What You'll Be Doing
Welcome patients with professionalism and warmth "Check in" and "check out" clients while managing appointment schedules
Handle phone enquiries and complete admin tasks with accuracy and efficiency
Create a calm, confident environment that puts patients at ease
Coordinate with the wider team to ensure smooth daily operations
What You'll Be Growing Into
Lead tailored consultations to support patients through their decision-making journey
Build trust and rapport with clients while presenting treatment options
Manage treatment plans, appointment scheduling, and follow-up communication
Collaborate with clinicians to ensure personalised, high-quality care




Use your natural ability to influence and connect to drive conversions
About You
You might come from hospitality, healthcare, dental, high-end retail, or sales - but you bring a premium customer service mindset to everything you do
You're confident, warm, and thrive in high-touch, people-focused roles
You're organised, detail-oriented, and love creating structure and calm in busy environments
You're ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
You're motivated by helping people and delivering meaningful results
What We Offer
A clear career pathway from Front Office to Patient Sales Consultant
Tailored development, premium training, and mentoring from a high-performing team
A beautiful clinic environment and a values-driven culture
The chance to help people transform their lives and feel proud doing it
About Us
At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry.
Everything we do is guided by our core values:
Above and Beyond
Take initiative and ownership
Pay attention to details
Strive for exceptional outcomes in everything you do
Excel with Passion and Care
Embrace constructive feedback and continuous growth
Show kindness and empathy to patients and teammates
Bring passion and positivity into your work by loving what you do
Positivity and Happiness
Treat patients and colleagues with care and respect
Contribute positively as a supportive team player
Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well-being.
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📌 Front Office Reception/Patient Coordinator (Wollongong)
🏢 Dental Boutique Wollongong
📍 Wollongong