About the Role
An exciting prospect exists to join a 'big 4' bank as a Casual Relief Customer Service Officer supporting branches across the northern Adelaide region.
This role is ideal for customer-focused professionals who enjoy helping people, thrive in a fast-paced environment and are looking to build experience within the banking industry.
As a Casual Relief Customer Service Officer, you'll support multiple branch locations, helping deliver exceptional customer experiences while assisting with day-to-day branch operations.
As part of the relief team, you'll provide coverage across the banks northern branch network, supporting branches from Ingle Farm through to surrounding northern locations as required.
Your first month will include comprehensive training across multiple branches to ensure you're set up for success. Following training, you'll receive your roster in advance where possible, although flexibility is essential as branch requirements can change and occasional same-day allocations may occur.
While this position does not offer guaranteed hours, recent demand has seen relief team members consistently engaged across the network.
Key Responsibilities
Deliver outstanding customer service to branch customers
Process cash transactions accurately and efficiently
Assist customers with their everyday banking needs
Identify opportunities to refer customers to specialist banking services
Maintain compliance with banking policies and procedures
Support branch operations and administrative tasks as required




Represent the bank professionally across multiple branch locations
About You
Strong customer service experience
Previous cash handling experience
Excellent communication and interpersonal skills
A flexible and adaptable approach to work
Strong attention to detail and accuracy
Reliable transport and the ability to travel across the northern branch network
Highly Regarded
Previous banking or financial services experience
Retail banking branch experience
Sales or referral experience
Experience working within a customer-facing environment with performance targets
Location Requirements
To minimise travel requirements, preference will be given to candidates located within approximately 5-10km of Ingle Farm. Travel expectations would generally not exceed a 45-minute commute to support neighbouring branches across the northern region.
Recruitment Process
Stage 1: Video Interview
Stage 2: Hiring Manager Interview
If you're passionate about customer service and interested in a career with one of Australia's leading banks, we'd love to hear from you.
Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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📌 Customer Service Officer (Adelaide)
🏢 ManpowerGroup Australia
📍 Adelaide