About the Role:
The Charter division at CDC NSW is currently looking for a dynamic and passionate Charter Reservations Consultant to join the team at our St. Marys office in Western Sydney on a 12 month, fixed-term Maternity Leave contract. Reporting to the Charter Reservations Manager, this role will provide administration support to Charter team and excellent customer service to our clients.
Key Responsibilities and Duties:
Responding to inbound communications (phone and email) in a timely manner
Respond and process all quotes/bookings/correspondence from customers in a timely manner with high attention to detail
Ensure we are meeting KPI's and correct margins
Ensuring customer service standards are always adhered to
Invoicing as required
Face to Face customer meetings as required
General office duties and other ad hoc tasks as required
Liaising with key stakeholders both internally and externally
About You:
A positive and strong team player with exceptional customer service skills
Excellent time management and organisational skills
Fast and accurate data entry skills
Personable, well-presented in person and on the phone
Excellent written, verbal communication and interpersonal skills
Detail oriented with attention to accuracy.
Well organised,



able to prioritise effectively and manage projects to agreed timelines despite conflicting priorities.
Intermediate level Microsoft Office skills
An ability to work with minimal supervision
If this comes across as a career defining opportunity for you, then Apply now.
About CDC NSW:
CDC NSW is the largest private bus operator in NSW. Our reputation is built on a proven record of delivering safe, reliable and timely connections that help people get where they need to be.
Our people are our greatest asset, we take pride in serving our community and our culture supports individual needs. We are a down to earth business that prioritises authenticity over corporate formalities.
CDC NSW parent company is ComfortDelGro Corporation Australia (CDC) who are one of the largest global land transport companies. ComfortDelGro Corporation Australia (CDC) operates in seven countries with over 24,300 employees and serves more than 2 million commuters daily.
CDC is an Equal Employment Chance (EEO) employer committed to attracting and developing a diverse workforce that reflects the communities we serve. We encourage and welcome applications from all genders, Aboriginal and Torres Strait Islanders, people who identify as LGBTQIA+, individuals with a disability and those from culturally and linguistically diverse backgrounds.

📌 Charter Reservations Consultant (Maternity Leave Contract) (Sydney)
🏢 CDC NSW
📍 Sydney