29 Sep
|
Mondiale VGL Pty
|
New South Wales
29 Sep
Mondiale VGL Pty
New South Wales
Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.
For over 40 years, we've connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.
We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.
Our scale and reach help businesses operate more efficiently across borders and supply chains - and our team of 1,500+ people brings diverse perspectives and shared ambition.
We're proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving - and build a career that moves with it.
Company Description
Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.
For over 40 years, we've connected people, places and possibilities - moving freight and building careers across Recent Zealand, Australia, Asia, Europe and the USA.
We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.
Our scale and reach help businesses operate more efficiently across borders and supply chains - and our team of 1,500+ people brings diverse perspectives and shared ambition.
We're proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving - and build a career that moves with it.
Job Description
We are currently seeking an experienced and motivated Cartage Coordinator to join our dynamic team. The Cartage Coordinator plays a key role in ensuring the timely, accurate and efficient delivery of all transport deliveries to our customers. This role requires strong communication skills to develop relationships with our carriers and customers, ensuring to deliver exceptional customer service.
Key Responsibilities
Answering emails or phone calls in a timely and professional manner
Using in-house system (OneTrack) and other systems to complete job
Handling a portfolio of clients and providing outstanding Customer Service
Organise and follow all inbound/outbound shipments to ensure goods are promptly delivered
Scheduling in line with Mondiale VGL Fleet requirements
Monitor and follow up empty container status
Ensuring all accounts is updated with correct contact and delivery details.
Resolve issues and communicate any delays to the relevant departments/customers
Handling and monitoring DAWR containers
Maintain awareness of customs compliance updates
Working with the team to ensure smooth processes
Actively identifying opportunities to reduce transport costs and improve margins
Ensuring a high standard of customer service is always provided
Qualifications
3+ years
previous experience in a similar role within the logistics industry. Will consider someone with a
strong customer service background (3+ years)
Strong attention to detail with the ability to meet strict deadlines
Exceptional time management and the ability to prioritise in a high-paced setting
Confident and professional communicator with proven customer service skills
Proactive and solutions-focused, with strong troubleshooting capabilities
Positive attitude and team player with a flexible, can-do mindset
Additional Information
Why Mondiale VGL?
Be part of a dynamic and growing team in a global company with over 40 years of industry expertise
Join a supportive, energetic environment where no two days are the same
Build a career where your impact drives the future of the logistics and freight teams
If you're passionate about client service and ready to take your career to the next level, we'd love to hear from you! be part of the team at Mondiale VGL.
We believe our people are our greatest strength - and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.
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📌 Supply Chain (New South Wales)
🏢 Mondiale VGL Pty
📍 New South Wales