Amazon Australia is seeking a Senior Product Manager to lead customer experience improvements within the AU CX Improvement team. You will own the roadmap for strategic CX initiatives, analyzing friction data, building business cases, and driving cross-functional changes to delight customers.
Join a highly skilled team that partners with product, design, engineering, and operations to eliminate defects, implement scalable dashboards, and establish metrics.
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📌 Senior Cx Improvement Pm: Eliminate Friction & Ai-Driven Wins (New South Wales)
🏢 Amazon
📍 New South Wales
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