Casual Night Auditor | voco Gold Coast
Ready to own the night?
At
voco Gold Coast
, we're looking for a reliable, confident and guest-focused
Casual Night Auditor
to join our Front Office team.
If you enjoy working independently, have a great eye for detail and know how to deliver a warm welcome no matter the hour, this could be the perfect role for you.
As our Night Auditor, you'll be an important part of keeping the hotel running smoothly overnight.
You'll balance the day's accounts, look after our late-night and early-morning guests, and ensure everything is ready for the team when a current day begins.
A little taste of your day-to-day
Every night is different, but you'll mostly be:
Welcoming guests and managing late check-ins and early check-outs
Processing room charges, credit and debit card payments and cash transactions accurately
Responding to overnight guest enquiries, requests and phone calls
Running the nightly audit through our property management system and ensuring accounts are balanced
Preparing reports and completing end-of-day procedures
Keeping the Front Office running smoothly and professionally throughout the night
Working closely with other hotel departments to ensure our guests have a great experience
What we need from you
We're looking for someone who is comfortable taking ownership of the hotel overnight and can provide the friendly,



genuine service voco is known for.
You'll ideally bring:
Previous experience in
Front Office, Night Audit or a similar hotel role
Strong numerical skills and excellent attention to detail
Experience handling cash and processing guest payments
Confidence using computers and hotel property management systems (Opera)
Strong verbal communication and listening skills
A calm, professional approach when handling guest enquiries or unexpected situations
A genuine passion for customer service and creating memorable guest experiences
Knowledge of hotel operations and the Gold Coast area
Flexibility and availability to work overnight shifts, including weekends and public holidays
What you can expect from us
We give our people everything they need to succeed.
From a wide range of benefits designed to help you live your best work life, including a full uniform, impressive hotel room discounts and some of the best training in the business, there's plenty to look forward to when you join our team.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
Most importantly, you'll be joining a supportive hotel team where you'll have the
room to belong, room to grow and room to make a difference.
#J-*****-Ljbffr

📌 Night Audit (Gold Coast)
🏢 Intercontinental Hotels Group
📍 Gold Coast