We're looking for an experienced
Senior Information Management Consultant / Information Governance specialist
to lead a significant piece of work focused on
ServiceNow data remediation, records management and information governance
.
You'll assess legacy information held within ServiceNow, define appropriate
retention, disposal and record-keeping requirements
, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.
Senior Information Management Consultant – ServiceNow
We're looking for an experienced
Senior Information Management Consultant / Information Governance specialist
to lead a significant piece of work focused on
ServiceNow data remediation, records management and information governance
.
You'll assess legacy information held within ServiceNow, define appropriate
retention, disposal and record-keeping requirements
, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.
Key Responsibilities
Assess existing and legacy information held within
ServiceNow
.
Define
information management, record-keeping, retention, disposal and archival requirements
.
Interpret relevant legislation, regulations, standards and organisational policies.
Apply relevant
state records retention schedules
to determine appropriate retention and disposal requirements.
Identify information requiring long-term preservation, legal hold or permanent retention.
Develop remediation strategies for legacy ServiceNow data, including
archival, disposal and purge approaches
.
Define business rules for automated retention and purge activities.




Review ServiceNow workflows and processes to determine information lifecycle requirements.
About You
To be successful in this role, you will have:
8-10+ years' experience in Information Management, Records Management or Information Governance.
Strong experience implementing
enterprise information governance frameworks
.
Robust knowledge of
records management legislation, retention and disposal requirements
.
Knowledge and practical experience working with
state records retention schedules
.
Demonstrated experience with
legacy enterprise data remediation
.
Experience working with
ServiceNow or similar enterprise workflow platforms
.
Experience translating policy, legislative and governance requirements into practical technology requirements.
Strong business analysis capability across requirements elicitation, process analysis and functional specifications.
Experience working across business and technology teams within
large, complex or highly regulated environments
.
Ability to work
autonomously with minimal direction
, particularly where governance is immature or ownership is unclear.
Strong stakeholder engagement, facilitation, analytical and written communication skills.
Experience with
Microsoft Purview, Microsoft 365 information governance, Enterprise Content Management platforms, large-scale records sentencing, information architecture, data migration or archival initiatives
will also be highly regarded.
This is a great opportunity for a senior information governance professional who can bridge the gap between
records management, governance and technology delivery
, while taking ownership of a complex ServiceNow remediation initiative.
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📌 Senior Information Management Consultant /... (New South Wales)
🏢 Talent
📍 New South Wales