Workforce Coordinator
· 452 Flinders Street
· 12 month Fixed-Term Contract (Until 5 th September ****)
V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than **** weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our **** committed team members who are up to the challenge.
About the role
Reporting to the Workforce Coordinator Team Leader, you willbe responsible fordeveloping and managing master and operational rosters for station staff and conductors.You'llplay a key role in supporting theroster within theHastus system, applying data-driven approaches to workforce management, and driving continuous improvement in rostering processes.
Key accountabilities include :
Develop and manage master and operational rosters, ensuring compliance with safety, EA, and fatigue risk management principles
Maintainaccurateemployee and roster data inHastus
Support flexible work arrangements, leave planning, and shift swaps
Collaborate with local management teams to hand over day-of-operations responsibilities
Analyse roster outcomes toidentifyimprovements in efficiency, process adherence, and human factors
Champion the use ofHastusand support training for local users
Assistin planning for service changes,special events, and public holidays
Location & Travel Considerations
This role is primarily office-based at 452 Flinders Street; however a moderate amount of regional travel is also expected (1-2 days per fortnight).
About you




You are a detail-oriented and collaborative professional who thrives in a quick-paced operational environment. You bring a strong analytical mindset and a passion for continuous improvement.You'recomfortable working with data and systems, and you enjoy solving complex rostering challenges while balancing operational needs with employee wellbeing. Your ability to communicate clearly and work effectively with diverse teams makes you a trusted partner in workforce planning.
Knowledge,Skillsand Experience:
Completion of Year 12
Extensive experience in roster planning(experience in roster planning within transport/logistics sectors highly desirable)
Strongproficiencyin Microsoft Office Suite
Experience with Workforce Planning Systems (Hastus highly desired)
Personal Attributes:
Strong communicationskills and initiative
Effective organisational and time management abilities
Analytical mindset with a focus on continuous improvement
Team-oriented and adaptable to change
Our ideal candidate will possess the following:
Ability to travel regionally to V/Line locations (1 – 2 times per fortnight)
Intermediate experience with Workforce Planning Systems (Hastus highly desired)
Advanced rostering experience within an Enterprise Agreement
Experience maintaining and creating master rosters
Strong proficiency in Microsoft Office Suite
Why V/Line
In addition to free myki travel, we offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.




Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or ************ for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy ********* . We take this opportunity to welcome and encourage applications from First Peoples.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safe working standards. V/Line is also a proud Child Safe employer.
This position will be paid in line with the V/Line Rail Operations and Administration Employees Agreement ****.
The selection process may include aptitude assessments, a behavioural interview and technical interview.
#J-*****-Ljbffr

📌 Workforce Coordinator (Melbourne)
🏢 V/Line
📍 Melbourne