A leading community-focused organisation is seeking an experienced People Culture Business Partner to support leaders across child, youth and family services.
This role is ideal for candidates with strong capability in employee relations, coaching leaders and partnering with operational teams in complex, people‐centred environments.
The organisation is committed to child safety, inclusion and diversity, and is looking for someone who can confidently support leaders through sensitive people matters while contributing to a positive, values‐aligned workplace culture.
About the Role Reporting to the People Culture Business Partnering Lead, this position forms part of a high-performing Business Partnering team.
The role provides expert advice across the full employment lifecycle, with a strong focus on coaching leaders, managing complex ER/IR matters, and driving capability uplift across operational teams.
Key Focus Areas Coaching Supporting Leaders You will work closely with operational leaders, particularly those supporting children, young people and vulnerable community groups.
A key part of the role is building leader confidence in managing performance, behaviour concerns and challenging conversations.
Employee Industrial Relations You will provide expert guidance on performance management, misconduct, underperformance,



workplace investigations, grievance resolution and Enterprise Agreement interpretation.
Partnering with Operational Leaders The role requires strong relationship-building skills and the ability to influence, support and guide leaders through complex people matters in quick-paced service delivery environments.
Workforce Planning HR Analytics You will prepare workforce metrics, analyse trends and contribute to attraction, retention and succession planning, providing insights that support organisational decision-making.
Policy Development Best Practice HR You will contribute to the development and review of HR policies, ensuring alignment with legislation, best practice and organisational values.
About You We are seeking someone who brings: Experience in youth, children's services or community services Strong capability in coaching leaders and uplifting capability Demonstrated experience managing complex employee relations matters Confidence partnering with operational leaders and influencing outcomes Experience in unionised environments Strong interpersonal, communication and analytical skills A collaborative, pragmatic and values‐aligned approach Hybrid model: three days onsite in Richmond, remainder working from home.

📌 Senior P&C Business Partner (Melbourne)
🏢 The Next Step
📍 Melbourne