Our core areas of expertise are supporting
neurodivergent adults and individuals with complex mental health needs
, however we work with a
broad range of participants across the NDIS
.
We focus on doing the work properly, not just ticking boxes.
We've intentionally built a workplace that is:
Low micromanagement
Flexible and realistic about capacity
Supportive without being overbearing
Grounded in strong boundaries to prevent burnout
We are looking for an
experienced Support Coordinator with mental health experience
to join our team, on a part-time basis with opportunity to move to full time.
This role is best suited to someone who:
Is confident working independently
Can manage their own caseload and priorities
Communicates clearly and follows through on tasks
Is comfortable working with complexity and uncertainty
Key Responsibilities
Support participants to understand and implement their NDIS plans
Coordinate services and liaise with multiple providers
Attend virtual and face to face meetings
Maintain accurate and compliant case notes and documentation
Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities
Navigate crisis situations and system barriers where required




What We're Looking For
Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
Strong understanding of the NDIS
Ability to manage a caseload independently
Strong communication and documentation skills
Valid driver's licence and access to a vehicle
Highly Valued:
Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health
Lived experience (optional and welcomed)
A calm, grounded approach in complex situations
Hybrid role (work from home + community-based support)
SCHADS Award
Fortnightly pay + superannuation
Annual leave and personal leave (pro rata)
Equipment provided
Our Approach to Work
We trust our team to do their job.
That means:
You won't be micromanaged
You will be expected to stay on top of your caseload
You'll have support when you need it, but space when you don't
We value:
Consistency
Transparent communication
Accountability
Respect for capacity (yours and the participant's)
This Role May Not Suit Someone Who:
Needs close supervision or frequent direction
Prefers highly structured, step-by-step environments
Struggles with organisation or follow-through
#J-*****-Ljbffr

📌 Support Coordinator (Melbourne)
🏢 LEX Coordination
📍 Melbourne