Operations Manager – Technology & Infrastructure
Melbourne | Senior Leadership Role | High-Growth Technology Business
Take ownership. Build the operation. Drive the next stage of growth. This is not a role where you'll simply keep the wheels turning.
Our client is a growing technology and infrastructure business with an established project and service operation, and they are looking for an experienced
Operations Manager
to help take the business to its next stage.
This is a genuine opportunity to step into a position with
broad operational ownership and real commercial influence
.
You'll have a seat at the table with senior leadership, working across projects, service delivery, people, clients, suppliers and commercial performance. You'll be given the opportunity to improve how the business operates, build capability within the team and put the systems and processes in place to support continued growth.
What you'll be doing
You'll be the person making sure the operation works.
That means:
Taking ownership of project and service delivery across multiple concurrent workstreams
Leading and developing technicians, subcontractors and operational staff
Planning labour, resources, equipment and subcontractor requirements
Making sure new work transitions smoothly from sales into delivery
Keeping projects on track commercially, operationally and from a client perspective
Monitoring margins, costs, variations, productivity and resource utilisation
Building accurate forecasts around revenue, margin, labour and capacity
Identifying delivery risks early and taking action before they become problems
Working closely with sales and engineering to ensure projects are properly scoped and resourced
Building strong relationships with clients, suppliers and delivery partners
Improving the systems, processes and reporting that underpin the operation
Developing the capability of the team and creating a stronger operational structure as the business grows
Identifying opportunities to expand existing client relationships and support further business development
Operations Manager – Technology & Infrastructure
Melbourne | Senior Leadership Role | High-Growth Technology Business
Take ownership. Build the operation. Drive the next stage of growth. This is not a role where you'll simply keep the wheels turning.




Our client is a growing technology and infrastructure business with an established project and service operation, and they are looking for an experienced
Operations Manager
to help take the business to its next stage.
This is a genuine opportunity to step into a position with
broad operational ownership and real commercial influence
.
You'll have a seat at the table with senior leadership, working across projects, service delivery, people, clients, suppliers and commercial performance. You'll be given the prospect to improve how the business operates, build capability within the team and put the systems and processes in place to support continued growth.
What you'll be doing
You'll be the person making sure the operation works.
That means:
Taking ownership of project and service delivery across multiple concurrent workstreams
Leading and developing technicians, subcontractors and operational staff
Planning labour, resources, equipment and subcontractor requirements
Making sure new work transitions smoothly from sales into delivery
Keeping projects on track commercially, operationally and from a client perspective
Monitoring margins, costs, variations, productivity and resource utilisation
Building accurate forecasts around revenue, margin, labour and capacity
Identifying delivery risks early and taking action before they become problems
Working closely with sales and engineering to ensure projects are properly scoped and resourced
Building strong relationships with clients, suppliers and delivery partners
Improving the systems, processes and reporting that underpin the operation
Developing the capability of the team and creating a stronger operational structure as the business grows
Identifying opportunities to expand existing client relationships and support further business development
This is about more than project delivery We're looking for someone who understands the
commercial side of operations




.
Someone who can look at a pipeline of work and understand:
Do we have the people?
Do we have the capacity?
Will we make the margin?
Where are the risks?
What needs to change?
You'll need to be comfortable making decisions, holding people accountable and having commercially focused conversations with clients, suppliers, subcontractors and internal stakeholders.
At the same time, you'll be responsible for building a team that can consistently deliver.
What you'll bring
We're interested in people who have built their career in environments such as:
Technology and systems integration
Audiovisual
Electrical
Communications
Construction
Infrastructure
Fire and life safety
Other project-based technical environments
You'll ideally have:
5+ years' experience in a senior operations, delivery or similar management role
Experience managing multiple projects and service workstreams simultaneously
Strong commercial understanding of project delivery, contracts and service operations
Experience with budgets, forecasting and P&L; management
A track record of improving productivity, utilisation, margins and delivery performance
Experience leading, coaching and developing technical or operational teams
Strong stakeholder and client-management skills
The ability to manage difficult conversations and resolve issues quickly
Strong understanding of WHS, quality, risk and compliance
A practical, commercially minded approach to problem solving
A current driver's licence
Why this role?
Because you'll have the opportunity to
make your mark
.
This is a role for someone who wants more than a title and a list of responsibilities. You'll be joining a business where the Operations Manager will have a direct impact on
how the company delivers, how its people perform and how successfully it scales
.
You'll work closely with senior leadership and have visibility across the entire operation, rather than being confined to one project, one team or one function.
If you're currently a Senior Project Manager, Operations Manager, Service Delivery Manager, Project Operations Manager or similar and you're ready to take broader ownership, this could be the next step you've been looking for.
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📌 Operations Manager (Melbourne)
🏢 Austcorp Executive
📍 Melbourne