This is a rare opportunity to join an creative, high-performing team that values efficiency, collaboration, and fun — all within a vibrant, supportive office culture!
Our client, a leading Real Estate Outsourcing company, supports agencies nationwide with premium administrative and backend services in Property Management and Sales.
If you are an experienced Senior Property Manager, Office Manager, Strata Manager, or Sales Administrator ready to advance your career, this is the next step for you!
The Opportunity
As a Client Success Manager, you'll be the trusted advisor for a portfolio of real estate agencies across Australia. You'll help clients maximise the value of the platform by implementing best practices, streamlining processes, delivering training, and building long-term partnerships.
This is a relationship-driven role where you'll make a genuine impact on your clients' success.
Your Responsibilities
Manage relationships with agency clients nationwide.
Onboard new clients and implement systems and operational processes.
Deliver engaging weekly Zoom training sessions.
Provide ongoing support, guidance,
and troubleshooting.
Identify opportunities to improve client workflows and efficiencies.
Build strong, long-term relationships through exceptional service and communication.
Why You'll Love This Role
Up to $100K + Super + Bonus
Monday to Friday | No weekends
Flexible WFH arrangements
Career progression with a growing national business
Work alongside a high-performing, supportive team
Friday lunches, social events & modern office
Build relationships with leading real estate agencies across Australia
Step away from portfolio management while staying in the industry
Ongoing training and development opportunities
The Candidate
Minimum 2 years' experience in Property Management or Sales Administration
Strong leadership and client management skills
High level of confidence with technology and the ability to learn new software quickly
Excellent written and verbal communication skills
Experience with PropertyMe (highly regarded)
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